Trade Sales Executive – Cleaning & Hygiene
Empact Group
Durban, KwaZulu-Natal
Permanent
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Posted 10 September 2025

Job Details

Job Description

Job Description:

We are seeking a dynamic and results-driven Trade Sales Executive to join our team in the cleaning and hygiene sector. The successful candidate will be responsible for the telephone-based sale of consumable products including paper products (hand towels, toilet paper), cleaning chemicals, and dispensing equipment. The role also includes generating once-off quotes for smaller once-off services and maintaining excellent customer relationships.

 

The ideal candidate will be self-motivated, organized, and confident in managing a portfolio of B2B clients through proactive sales calls and follow-ups. Regular daily reporting and use of online quoting systems will be essential for tracking sales performance and customer activity.

 

Key Responsibilities:

 

  • Conduct outbound and inbound sales calls to promote and sell consumables such as paper products, cleaning chemicals, and dispensers.

 

  • Prepare and follow up on quotations done

 

  • Identify and pursue new business opportunities and upsell to existing clients.

 

  • Maintain accurate customer records and sales activities using online systems.

 

  • Provide excellent customer service, addressing inquiries and resolving issues efficiently.

 

  • Collaborate with the internal team to ensure product availability and timely order fulfilment.

 

  • Submit daily sales reports and pipeline updates to management.

 

  • Stay updated on industry trends, product knowledge, and competitor activities.

 

Qualifications & Experience:

 

  • Matric (Grade 12) or equivalent required.

 

  • Minimum 2–3 years of sales experience, preferably in the service or FMCG industry.

 

  • Proven track record in telesales or internal sales.

 

  • Strong communication and negotiation skills.

 

  • Ability to prepare basic quotes and understand product pricing.

 

  • Good knowledge of hygiene consumables is advantageous.

 

  • Proficient in Microsoft Office (Excel, Outlook, Word).

 

  • Detail-oriented with excellent organizational and reporting skills.

 

  • Able to work independently and as part of a team.

 

Key Competencies:

 

  • Results-driven and target-focused

 

  • Customer-centric mindset

 

  • High energy and self-motivated

 

  • Effective time management

 

  • Strong follow-up and problem-solving skills