Purpose of the Role:

To serve customers in a polite and friendly manner, offering coffee selections, assisting with basic food preparation, handling cash transactions, and actively supporting unit sales promotions.

Education and Experience Requirements

• Matric (Grade 12) is essential
• Customer service experience is essential
• Experience in a similar role is required

Key Areas of Responsibility

• Provide friendly, professional service to all customers
• Prepare and serve basic food and beverage items
• Operate the cash register and manage transactions efficiently
• Promote daily specials and sales promotions to customers
• Always maintain a clean and organized work area

Knowledge, Skills, and Competencies

• Knowledge of coffee types and coffee preparation
• Basic understanding of food preparation techniques
• Strong communication and interpersonal skills
• Ability to handle cash and operate a till accurately
• Ability to work independently as well as part of a team

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information.