We are seeking a dedicated and experienced Debtors Controller to join our team. The ideal candidate will be responsible for managing and overseeing the accounts receivable processes within the organization. This role involves monitoring customer accounts, ensuring timely collection of outstanding debts, maintaining accurate financial records, and providing exceptional customer service. The Debtors Controller plays a critical role in maintaining the company’s cash flow and financial health, managing the company's outstanding debts and ensuring timely collection of payments. The Debtors Controller will work closely with the finance department, sales team, and clients to resolve any outstanding issues and maintain positive relationships with customers.

Responsibilities:

- Manage and maintain accurate records of all outstanding debts and invoices
- Investigate and resolve any discrepancies or issues with payments
- Monitor and track payment arrangements with customers
- Communicate with clients and internal stakeholders to resolve payment disputes
- Prepare and send regular statements and reminders to customers
- Work with the sales team to ensure accurate billing and invoicing
- Participate in regular meetings to review outstanding debts and develop strategies for improvement
- Generate reports and provide updates on debt collection activities to management

Requirements:
- Proven experience as a Debtors Controller or similar role within the services industry 
- Knowledge of accounting principles and practices
- Excellent communication and negotiation skills
- Strong attention to detail and accuracy
- Ability to work independently and prioritize tasks effectively
- Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Office Suite (especially Excel).
- Experience working in a fast-paced, deadline-driven environment
- Ability to work independently and as part of a team

Preferred Qualifications:
- Certification in Credit Management or Debt Collection
- Previous experience working in a similar industry or with commercial clients